Careful & Reliable
I review details closely and follow through, so you can count on steady, dependable work.
Practical support for business owners who want thoughtful help with the details.
I know how quickly emails, schedules, files, customer messages, and financial records can pile up when you’re running a business. That’s where I come in.
I help business owners, entrepreneurs, and executives stay on top of the details through practical administrative support and bookkeeping in Xero and QuickBooks.
I enjoy bringing order to things that feel a little scattered. That might mean cleaning up an inbox, reconciling a messy set of accounts, organising files, or even sorting out my closet. I like making everyday tasks easier to handle.
Sorting folders, tracking follow-ups, and finding that one document no one can seem to locate may not be everyone’s idea of a good time. Luckily, I genuinely enjoy it. A little unusual? Maybe. Helpful? Absolutely.
My goal is to make your business feel easier to manage, giving you more time to focus on the work that needs you most.
I provide administrative support, bookkeeping, and operations coordination for businesses that could use an extra pair of hands behind the scenes.
My approach is calm, practical, and easy to work with. Professional support can still feel friendly, and admin work does not have to feel boring.
Merijel Lacia-Dunning
Administrative and Bookkeeping Support Specialist
Every business works a little differently, so I do not rush in with one fixed way of doing things.
Before I take on responsibilities or suggest improvements, I take time to understand your workflow, priorities, tools, and preferred way of working.
For accounts work, I first learn how the business handles transactions, approvals, categories, supporting documents, and reports. I follow the client's procedures and approved account structure. If something is unclear, I document it and ask before making changes.
I keep improving my skills and learning useful tools so I can continue giving steady, thoughtful support.
I review details closely and follow through, so you can count on steady, dependable work.
I look ahead for next steps and small improvements that save you time.
You get direct updates and questions when needed, in a professional and friendly way.
I look for simple, practical ways to make recurring tasks easier to manage.
Your business information is handled with care, privacy, and professional discretion.
I adapt my support to your priorities, tools, and preferred way of working.
I keep learning because clear communication and thoughtful support matter when working with clients.
World TESOL Academy
Strengthened my awareness of clear English communication and careful wording.
World TESOL Academy
Supports my commitment to communicating with patience, respect, and cultural awareness.
IDP IELTS Danang
Helped build confidence in professional English communication for client work and written updates.
Alison
Strengthened my practical understanding of organizing invoices, bills, transactions, and account records in Xero for practical day-to-day accounts support.
Intuit
Built practical, verified skills in QuickBooks Online to support accurate day-to-day bookkeeping and reporting for clients.
Certificates and verification details are available upon request.
Alongside Xero and QuickBooks, I use a bookkeeping planner I designed myself to track invoices, categorise expenses, and check reconciliations the same way every time. It is a small personal system, but it keeps client books accurate and my own process efficient.
Reach out if you have questions or want to talk through the kind of support your business needs.
Bachelor of Science in Agri-Business, Major in Enterprise
Management
Undergraduate Studies
My studies gave me a practical foundation in accounting, business management, operations, economics, entrepreneurship, and organisational processes. This supports the careful recordkeeping, financial data entry, and day-to-day accounts administration I provide today.
I understand the importance of accurate records, supporting documents, and consistent information. I can organise invoices, bills, receipts, and transaction data, support accounts payable and receivable processes, and ask clear questions when information is missing or uncertain.